Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-mis-selling-claim.dreamdwellings.net (hereinafter referred to as “Car Finance Mis Selling Claim” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://car-finance-mis-selling-claim.dreamdwellings.net
  2. Any applications or software provided by us
  3. Services and products offered through our platform
  4. Interactions between users and our team through emails, calls, texts, or other communication channels

Please note that this policy does not extend to third-party services or websites linked from our platform, as they have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with Car Finance Mis Selling Claim when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our website, including any linked pages.
  3. We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, such as your name, username, email address, and password.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status and creditworthiness, including income, employment details, and bank account information (when provided).
  4. Purchase Information: Records of products or services you have purchased from us, including order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile devices when using our apps.
  6. Location Data: Geographic coordinates and other location-based data collected when you use our services on a mobile device.
  7. Feedback: Reviews, comments, and suggestions provided by users to improve our services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms when you choose to connect them with your Car Finance Mis Selling Claim account.
  9. Product Information: Details about products or services you have shown interest in or purchased, including preferences and customization options.

We obtain this data through direct user input, automated tracking technologies, and, in some cases, from third parties who assist us in delivering our services.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These are essential for navigating the website and using its core features. They enable basic functions like page navigation and access to secure areas.
  2. Preference Cookies: Cookies that remember your preferences, language settings, and other customization options to personalize your browsing experience.
  3. Analytics Cookies: Used by our analytics providers to collect information about how visitors interact with our website, including the number of visitors, bounce rates, and popular pages. These cookies do not track individual users across different websites.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for providing services and maintaining user accounts is retained until the account is inactive or closed.
  2. Financial transaction data is typically kept for a period of 7 years due to legal and accounting requirements.
  3. We delete or anonymize personal data when it is no longer needed for the purpose it was collected, except as required by law.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: Data transmission and storage are encrypted using industry-standard protocols to protect against unauthorized access.
  2. Access Control: Our systems have strict access controls to ensure that only authorized personnel can access sensitive data.
  3. Regular Audits: We conduct regular security audits and penetration testing to identify and mitigate potential vulnerabilities.
  4. Data Backup: Regular backups of user data are performed to prevent data loss in unforeseen circumstances.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us immediately, and we will take appropriate steps to delete it.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  4. Restriction: The right to restrict the processing of your personal data in specific circumstances.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes, such as direct marketing.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals and Complaints: You can file appeals or complaints with your local data protection authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website and/or by directly contacting registered users.

Contact Information

For any questions, comments, or requests regarding this Privacy Policy or your data protection rights, please contact us:

  • Email: [email protected]
  • Postal Address: Car Finance Mis Selling Claim Data Protection Team, [Address], [City, State, Zip Code]